MatrixOwl Privacy Policy

Last updated: 10/5/2025

This Privacy Policy explains how MatrixOwl, LLC ("MatrixOwl," "we," or "us") collects, uses, stores, and shares your information when you use our Services, including BeGo Reports, Funding Readiness Reports, Funding Readiness Audit, consultative services, and user support options. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: name, email address, billing information, and account login credentials.
  • Usage Information: how you use our Services, including interactions and activity logs.
  • Technical Information: IP address, browser type, device identifiers, cookies, and analytics data.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the Services.
  • Communicate with you about your account and our Services.
  • Process payments and manage subscriptions.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We may share your information:

  • With service providers who help us operate our Services (such as payment processors and cloud providers).
  • When required by law or legal process.
  • To protect the safety, rights, or property of MatrixOwl, our users, or others.

4. Aggregated and De-Identified Data

MatrixOwl may create aggregated or de-identified data from your information. This data does not identify you personally and may be used for research, analytics, product development, and other business purposes. MatrixOwl owns all rights to such aggregated and de-identified data.

5. Data Security

We implement reasonable safeguards, including encryption and physical security measures, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. You transmit information at your own risk.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@matrixowl.com. Depending on your location, you may have additional privacy rights under state or federal law.

7. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal requirements, resolve disputes, and enforce agreements.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website. Your continued use of the Services after any updates constitutes your acceptance of the revised Privacy Policy.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Colorado and applicable federal laws of the United States.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

MatrixOwl, LLC

Email: support@matrixowl.com